Citizen ICL Engineering digital solutions
Production Operations

Cloud & Infrastructure

Deploy, secure, monitor and maintain business applications on dependable production infrastructure.

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Business challenges Our approach Benefits Technology Related solutions
Business challenges

Problems this solution is designed to address.

  • Applications deployed without a controlled release process
  • Weak backup, recovery or environment separation
  • Limited visibility into server health and application failures
  • Infrastructure that cannot grow with the software platform
Citizen ICL approach

A controlled route from assessment to production.

The delivery plan is adapted to the organisation’s users, controls, integrations, risks and expected outcome.

  1. 01

    Assess application, security, storage and availability requirements

  2. 02

    Prepare production, staging, backup and monitoring controls

  3. 03

    Deploy through versioned releases with verification and rollback

  4. 04

    Maintain server health, certificates, scheduled tasks and updates

Operational benefits

Value created for the organisation.

  • Safer releases and reduced production disruption
  • Improved backup, recovery and operational resilience
  • Clearer visibility into application and server health
  • Infrastructure prepared for future users and services
Technology foundation

Tools selected around the operational requirement.

Technology choices are confirmed during discovery and solution design rather than forced into every engagement.

Linux cPanel Plesk Cloud hosting SSL Monitoring
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Describe the challenge and expected outcome.

Citizen ICL will help determine whether the requirement is best served by configuration, integration, custom development or a phased transformation plan.

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