General Enquiries
For company information, service enquiries and general correspondence.
info@citizenicl.com
Contact Citizen ICL
Let’s discuss what your organisation needs to achieve.
Whether you are planning a new platform, improving an existing system, seeking technical support or exploring a strategic partnership, our team is ready to listen.
Share the business challenge, current process and expected outcome. We will review the information and guide you towards the most appropriate next step.
Start the Conversation
Choose the right channel for your enquiry.
Different enquiries require different teams. Using the appropriate contact channel helps us direct your message correctly and respond with the right context.
Please do not send passwords, access tokens, payment card details or other sensitive credentials through public contact channels.
Reach the team best suited to help.
Technical Support
For support, maintenance and issues affecting an existing system or service.
support@citizenicl.comPartnerships
For technology, reseller, institutional and strategic partnership discussions.
partner@citizenicl.comCareers
For career opportunities, professional engagement and recruitment enquiries.
career@citizenicl.comEducation & IELTS
For IELTS referral support, candidate guidance and education-related enquiries.
registrar@citizenicl.comProject Proposals
For structured software, digital transformation and enterprise project requests.
Open Get a Quote
Office Information
Citizen Investment Company Limited
Office Area
Sango-Ota, Ogun State, Nigeria
Business Hours
Monday to Friday, 9:00am–5:00pm
Website
citizenicl.com
Primary Contact
info@citizenicl.com
Help us understand your request clearly.
Describe the Need
Explain the business problem, service gap or opportunity you want to address.
Share the Context
Tell us who will use the solution, how the current process works and what is not working well.
Define the Outcome
Describe the improvement, result or capability your organisation expects.
State the Priority
Include any deadline, urgency, dependency or important operational consideration.
Security Reminder
Protect sensitive information when contacting us.
- Do not send passwords or login PINs.
- Do not send API secrets or private keys.
- Do not send full payment card information.
- Remove sensitive personal data from screenshots.
- Use reference numbers instead of confidential records.
- Wait for a secure channel before sharing restricted files.
Frequently asked questions.
These questions relate specifically to contacting Citizen ICL and do not replace the existing FAQs on Solutions, Products, Services, Industries, Portfolio, Support or the Trust Centre.
Which email should I use for a new project?
Use info@citizenicl.com for a general enquiry or submit the structured form through the Get a Quote page for a formal project request.
How long does it take to receive a response?
Response time depends on the nature and complexity of the enquiry. Complete information helps the relevant team review and respond more efficiently.
Can I request an online meeting?
Yes. After reviewing the initial enquiry, we may arrange an online meeting where discussion is the appropriate next step.
Can I visit the office without an appointment?
Appointments are recommended so the appropriate team member can be available and prepared for the discussion.
Should I send confidential documents immediately?
No. First describe the requirement. Where restricted documents are needed, we will advise an appropriate secure method for sharing them.
Ready to Begin?
Start with the business objective.
Tell us what your organisation needs to improve, automate, secure or build. Citizen ICL will help you define the next step.